← Services
Service

Business Systems, AI & Custom Software

Practical workflows, connected systems and focused tools, built around how your business actually runs.

The problem

The software you have does most of the job. The gaps between it are done by hand.

Opportunities copied between inboxes and spreadsheets. Stock and orders reconciled manually. Documents read line by line to find the three facts that matter. Reports rebuilt every week. None of it is complicated, but it takes time, introduces errors and depends on one person remembering how it works. Custom tools used to be too expensive to justify for that kind of gap. With AI-assisted development, many of them now are.

What I build

From process map to working tool, with a handover your team can use.

Process mapping

Documenting how the work actually flows today, where it stalls and which steps are worth automating, before anything is built.

AI-assisted workflows

Focused workflows that do one job well, with human review and approval steps built in, so AI drafts and sorts while people make the decisions.

Document extraction and review

Tools that pull key details from tenders, specifications, invoices and other documents, index them and present them for review.

Decision-support tools

Structured scoring and qualification, such as whether an opportunity is worth pursuing, with the reasons shown alongside the recommendation.

Internal portals and dashboards

A single place for the team to see and act on the information they need, drawn from the systems you already use.

Calculators and product finders

Customer-facing buying tools that help people choose the right product or estimate a job, and send useful detail to your team.

Integrations

Connecting CRM, commerce, accounting and reporting tools through APIs and webhooks, so information moves once and stays consistent.

Data cleanup and reconciliation

Matching and merging records carefully, with changes logged and flagged for review rather than silent duplicates or overwrites.

Built to be relied on

Audit history, backups, release checks and a proper handover.

A tool is only useful if the team trusts it and can keep using it after I step back. That means an audit history of what changed and who approved it, backups before data is touched, checks before each release, and operator guides plus a walkthrough handover so your people know how it works and what to do when something looks wrong.

Tools I work with

Grouped by need.

CRM and commerce
Zoho, HubSpot, Shopify, Gorgias
Reporting and operations
Excel, Xero, A2X, data integrations
AI and software
OpenAI, React, TypeScript, Node.js, Python
Marketing and production
Google Ads, Meta, CapCut, FFmpeg

This reflects hands-on experience with these tools. It is not a claim of partner status or certification.

Examples

Selected work.

See how this has been applied to construction opportunity intelligence and CRM, ecommerce operations and stock tools and a specialist retail storefront with buying tools. My own product builds, Resi Set Go and A Crude Estimate, show the same approach on personal projects.

Tell me where the manual work is.

Describe the process or the gap between your systems, and I will tell you what a practical fix would involve.

Discuss your project Explore selected work